Privacy Policy

Date of Last Revision: March 17th, 2026

9Putt (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the 9Putt mobile app and related services.

1. Information We Collect

a. Account Information (Optional)

If you choose to create an account, we collect:

  • Email address

This is used to enable account functionality and sync your data across devices.

You can use the app without creating an account.

b. Practice & Usage Data

We may store:

  • Session duration

  • Scores and results

  • Activity history

This data is used to provide app features as progress tracking and statistics.

c. SMS Program Information (If Applicable)

If you opt-in to receive SMS/text messages, we collect

  • Your mobile phone number

  • Consent status

  • Opt-in details (date, time, and method (e.g., web form, verbal, or keyword))

We do not collect or store any other personal information through our SMS program unless explicitly provided by you during the course of a conversation with our team.

2. How We Use Your Information

We use your information only to provide and improve the app:

  • Enable account login and syncing across devices

  • Store and display your practice data

  • Respond to customer support inquiries

  • Send SMS message you have opted into (see Section 6)

We do not sell or share your personal data.

3. Data Storage

  • Practice data may be stored locally on your device

  • If you create an account, your data may be stored securely and synced across devices

  • We take reasonable measures to protect your data

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share data only with trusted service providers necessary to operate the app (e.g., hosting or infrastructure providers), under strict confidentiality obligations.

5. Your Choices

  • Account creation is optional

  • You may stop using the app at any time

  • You may request deletion of your account by contacting us

6. SMS Privacy Policy & Disclosure

When you opt-in to receive SMS/text messages from 9Putt:

Information We Collect

  • Mobile phone number

  • Consent status and opt-in details

How We Use Your Information

  • Customer Support: Responding to your inquiries about 9Putt mats and accessories. 

  • Order Updates: Providing shipping notifications and delivery status. 

  • 9Putt Training & Tips: Sending occasional putting drills, game rules, and pro-tips. 

NO SHARING OF DATA (Carrier Compliance) 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or lease our customer lists to third parties. We may share your data with trusted service providers only to the extent necessary to deliver our SMS messages (e.g., our communication platform or carrier partners), all of whom are under strict confidentiality agreements.

Message Frequency and Rates

Message frequency varies based on your interactions with us. For automated updates, you can expect no more than 4 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

How to Opt-Out

You may revoke your consent and stop receiving text messages from 9Putt at any time. To opt-out, simply reply "STOP" to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

8. How to Get Help

If you are experiencing issues with the messaging program or have questions, you can reply with the keyword "HELP" for more assistance, or contact us directly at info@9putt.com or 314-641-4123