Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

We ship orders within the United States via UPS.

Shipping rates are a flat rate based on the item being purchased and will be displayed at checkout.

Once shipped, orders typically arrive within 3–7 business days. Delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside of our control.

International Shipping

We currently offer international shipping to Canada and the United Kingdom.

International shipping rates are calculated based on the items being purchased and will be displayed at checkout. Delivery times may vary depending on the destination and customs processing.

International orders may be subject to import duties, taxes, VAT, or other fees once the shipment reaches the destination country. 9Putt is not responsible for these charges, and any applicable fees are the responsibility of the customer.

Returns

We accept returns within 30 days of delivery. Items must be unused and returned in their original condition.

There is no return shipping fee for eligible returns.

For complete information about returns and refunds, please refer to our Return Policy.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at info@9putt.com. Include your order number and photos showing the condition of the item so we can review the issue and work toward a resolution.

Questions

If you have any questions about shipping or your order, contact us at info@9putt.com.